When doing product business, you are still doing service business. Customers are the lifeblood of any business, and their satisfaction can directly impact a company’s growth and longevity. In this context, exceptional customer service ensures customer retention and loyalty and attracts new customers through positive word of mouth.
Episode 180: Focus on Service to Achieve Sustainable Growth in Your Business
In this episode of Beyond 7 Figures, I have Anthony Constantino, the co-founder of Sticker Mule, a company specializing in creating stickers, labels, and packaging products. Anthony is passionate about creating a company people love working at and doing exciting innovations for the world and his customers. Anthony shares his entrepreneurial journey and how he succeeded by prioritizing exceptional service. He also discusses his use of AI to automate business processes and his latest project, Stimulus, a social network that addresses some of the challenges of existing social media platforms.
Key Takeaways:
- Focus on building a service that people love and providing excellent customer service
- Stimulus, a giveaway-based social media platform revolutionizing advertising
- AI and machine learning in automating backend processes and improving efficiency
- Learn how to use AI to automate business processes and increase efficiency
- Focus on marketing channels that are most effective for your business
- Learn how to build a service people love, and that generates enthusiasm
- Sticker Mule’s marketing focuses on email, SEO, paid traffic, and direct clients
- Discover how Sticker Mule leverages its strengths to innovate in ways that benefit society
All this and more, on this week’s episode of Beyond 7 Figures.
Resources:
Did you catch our last episode?
Stay tuned next week when we talk about authenticity for social media success with Toni Bache. So, don’t forget to subscribe to the show to get that episode as soon it gets released. Until then, be profitable.
